30/03/2023 Useful Information All News
Lender Customer Service Contact Information.
If Jigsaw Finance have brokered vehicle finance for you and you are looking for information on payment holidays, etc, then you will need to contact your lender directly.
You will be able to find your lender's details on your credit agreement and direct debit transaction on your bank statement.
For your convenience, here's a list of customer service contact numbers for many of the lenders that we work with. Note that call charges may apply.
Jigsaw Finance Limited and associated trading styles is a Credit Broker not a lender and is authorised and regulated by the Financial Conduct Authority (FRN 679612). We work with a limited panel of lenders, who may offer different interest rates and charges. We are only able to offer finance products from these providers. Our lender selection process is structured to balance lender efficiencies with customer approval rates. We operate on a non-advised basis, meaning we do not provide financial advice or make recommendations. Instead, we explain key features of available finance products, and you decide whether the product is suitable for you.
We do not charge you a fee for our service; instead we receive a commission payment from lenders for arranging finance on your behalf. The commission we receive may vary depending on the lender and product. The commission we receive from the lender and pay to the introducer impacts the amount you pay.
As a credit broker with a limited panel of preferred credit providers from whom we receive commission, Jigsaw is not impartial and we may be influenced by the amount of commission we earn. Although we receive commission from lenders, we aim to provide finance solutions that meet our customers' needs.
The amount earned by Jigsaw and the motor retailer including how it has been calculated will be disclosed prior to signing your agreement. Full details of this can be found in our Initial Disclosure Document.
If you have any questions about how we are paid or how we select lenders, please ask before proceeding.