Business Continuity at Jigsaw Finance Limited: Coronavirus Update.
The Business Continuity team at Jigsaw Finance Limited has been monitoring the situation around COVID-19 closely over the past few weeks, and we wanted to reassure you that we are taking this outbreak extremely seriously and are closely following government advice.
We have reviewed our business continuity plans for minimising disruption in circumstances such as these and, over the past few weeks, have been testing our resilience around a number of scenarios, including remote working for members of staff.
Our resilience testing has progressed as planned and without disruption to our service levels.
We want to reassure you that any implementation of our business continuity plans will be seamless and your contact points at Jigsaw Finance will not change, telephone calls will continue to be answered and emails be responded to.
Jigsaw Finance Limited is committed to the health and safety of our customers, staff and their families and we will continue to regularly test and adapt our capabilities to support your business as the situation develops.
Should you have any queries then please do not hesitate to contact us on 01782 450 745.
Jigsaw Finance Limited and associated trading styles is a Credit Broker not a lender and is authorised and regulated by the Financial Conduct Authority (FRN 679612). We work with a limited panel of lenders, who may offer different interest rates and charges. We are only able to offer finance products from these providers. Our lender selection process is structured to balance lender efficiencies with customer approval rates. We operate on a non-advised basis, meaning we do not provide financial advice or make recommendations. Instead, we explain key features of available finance products, and you decide whether the product is suitable for you.
We do not charge you a fee for our service; instead we receive a commission payment from lenders for arranging finance on your behalf. The commission we receive may vary depending on the lender and product. The commission we receive from the lender and pay to the introducer impacts the amount you pay.
As a credit broker with a limited panel of preferred credit providers from whom we receive commission, Jigsaw is not impartial and we may be influenced by the amount of commission we earn. Although we receive commission from lenders, we aim to provide finance solutions that meet our customers' needs.
The amount earned by Jigsaw and the motor retailer including how it has been calculated will be disclosed prior to signing your agreement. Full details of this can be found in our Initial Disclosure Document.
If you have any questions about how we are paid or how we select lenders, please ask before proceeding.