Coronavirus Update

13/03/2020  COVID-19 All News


Business Continuity at Jigsaw Finance Limited: Coronavirus Update. 

The Business Continuity team at Jigsaw Finance Limited has been monitoring the situation around COVID-19 closely over the past few weeks, and we wanted to reassure you that we are taking this outbreak extremely seriously and are closely following government advice.

We have reviewed our business continuity plans for minimising disruption in circumstances such as these and, over the past few weeks, have been testing our resilience around a number of scenarios, including remote working for members of staff.

Our resilience testing has progressed as planned and without disruption to our service levels.

We want to reassure you that any implementation of our business continuity plans will be seamless and your contact points at Jigsaw Finance will not change, telephone calls will continue to be answered and emails be responded to.

Jigsaw Finance Limited is committed to the health and safety of our customers, staff and their families and we will continue to regularly test and adapt our capabilities to support your business as the situation develops.

Should you have any queries then please do not hesitate to contact us on 01782 450 745.


Jigsaw Finance Limited is a credit broker and not a lender. We can introduce you to a limited number of lenders and their finance products. We are not an independent financial advisor; we will provide details of products available, but no advice or recommendation will be made. You must decide whether the finance product is right for you.

We will receive a commission payment from the lender/finance provider if you decide to enter into an agreement with them. The commission payment received is for the introduction and work in facilitating and arranging the finance for you and is a one-off payment from the lender to Jigsaw. The calculation of this commission is based either on a fixed fee or a percentage of the amount you borrow, this is determined and may vary by the commercial agreement Jigsaw has with the lender. We may work with just one lender or a limited selection of lenders when arranging finance. As a Credit Broker, we may also have other commercial arrangements with a lender which do not influence the terms of your finance agreement. We may share some of this commission with the motor retailer.

The amount of commission will be made available to you before signing your finance documents.

All the lenders that we work with pay commissions at different rates, however, the commission received does not affect the amount you will pay under your finance agreement. Our aim is to secure finance for you at the lowest interest rate available from our panel of lenders. Finance may be available from other providers outside of our panel, and you should consider your options before entering into an agreement, we are not able to provide impartial recommendation.

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